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Important Information About the Federal Government Shutdown: At Elements, we understand that the shutdown may cause financial stress for members working for the federal government. If you or your family are affected, our team is here to support you. Contact us directly to discuss your situation and explore payment assistance options.

Confirm Your Contact Information, Including Cell Phone Number

It’s important to us at Elements to keep our member records updated. This summer, we’re asking members to help us ensure that’s the case.

Especially for texting as an immediate way to communicate directly with you, it’s essential to have a cell phone number on file for any member who has one.

As the best means for confirming and/or updating your contact details, consider the following methods:

  • Call Member Service 24/7 at 800-621-2105;
  • Chat with us at elements.org during the posted business hours;
  • Visit us at an Elements branch;
  • Log into online banking and click Settings and then Contact Info.

Contact us with any questions, and thank you for your assistance with this matter.  

Banking the Way You Want It

Mobile Banking App

  • Online banking & bill pay
  • Mobile check deposit

Add our Card Control App

  • Added security for Elements credit and debit cards
  • Card lock technology
  • Card activity notifications