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Important Information About the Federal Government Shutdown: At Elements, we understand that the shutdown may cause financial stress for members working for the federal government. If you or your family are affected, our team is here to support you. Contact us directly to discuss your situation and explore payment assistance options.

Online & Mobile Banking Maintenance Planned for This Saturday Night

Planned system maintenance will begin at 8:00pm Eastern time on Saturday, September 20, 2025 and into Sunday morning. 

During this time, you might experience delays in accessing your accounts. Specifically, you could experience the following during the hours of the outage:
  • Pauses in online and mobile banking.
  • Debit card transactions limited to $1,000.
  • ATM cash withdrawals unavailable.
  • Money transfer platforms such as Venmo, Apple Pay, and Cash App unable to connect to your accounts at Elements.
Please contact us for support at (800) 621-2105 or customerservice@elements.org

Banking the Way You Want It

Mobile Banking App

  • Online banking & bill pay
  • Mobile check deposit

Add our Card Control App

  • Added security for Elements credit and debit cards
  • Card lock technology
  • Card activity notifications