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Important Information for Android Users

Important Information for Android Users

UPDATE 01/11/2019: 
The mobile banking update has been published for Android devices and is available for download.

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UPDATE 12/31: 
We are aware of continued login issues for a small number of Android users and are pushing another update out for our Android mobile banking app by 1/11/2019. Access to accounts is available through desktop online banking, through your mobile device's browser, and by contacting us at 800-621-2105. Users with iOS devices will not experience any issues. Thank you for your patience as we continue to work through this issue.

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UPDATE 12/20:
The issue preventing Android users from logging into the Elements Mobile App has been resolved. A new update for the app has been issued in the Google Play Store. Please update the Elements Mobile App to the latest version for the best performance.

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We are aware of an issue that prevents some Android users from logging into the Elements Mobile App from mobile devices. We are working to restore this issue and will provide updates as they become available.

For Android users, access to accounts is available through desktop online banking, through your mobile device's browser, and by contacting us at 800-621-2105. Users with iOS devices will not experience any issues.

Thanks for your patience as we work through this issue.