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Elements will post all payments for Advance Child Tax Credits as funds are received from the IRS. To learn more, visit the IRS website.

Important Information Regarding Online Banking and Mobile App

We are aware of a current issue with online and mobile banking where members are unable to login. We are working to restore this issue as soon as possible. If you need immediate assistance, please contact us directly at 800-621-2105.

This post will update as more information becomes available. We apologize for any inconvenience and thank you for your patience.   


As of 5:20 PM ET, this issue has been resolved. 

Banking the Way You Want It

Mobile Banking App

  • Online banking & bill pay
  • Mobile check deposit

Add our Card Control App

  • Added security for Elements credit and debit cards
  • Card lock technology
  • Card activity notifications