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Feedback or General Questions

Your satisfaction is important to us! Use this form to share feedback or ask general questions about Elements products and services. If you need immediate support, please call us toll-free 24 hours a day, 7 days a week at 1-800-621-2105.

Questions about Your Account or Elements Membership

For the safety and security of your account information, we will need to confirm your identity. In that case, please contact us through Live Chat, secure messaging within your online banking or mobile app, or by calling us at 1-800-621-2105 and we will be able to assist you.

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Note: Do not use this form if you need to include account or personal information, such as your member number, Social Security Number, debit card numbers/PINs, or any other sensitive account details. Instead, please contact us through Live Chat, secure messaging within your online banking or mobile app, or send us a secure email with Zix.